Return & Refund Policy

At Raiyans Product Zone, we prioritize customer satisfaction and strive to ensure that your shopping experience meets your expectations. We understand that sometimes, things don’t work out as planned, which is why we have a clear and fair Return and Refund Policy for our WooCommerce-based online store. Please review the following terms to understand how we handle returns and refunds.

Return Policy

Eligibility Window for Returns

• 30 Days: You have 30 days from the date of receipt to initiate a return if the product does not meet your expectations or if it arrives damaged.

Condition for Returns

• Original Condition: To be eligible for a return, items must be unused, undamaged, and returned in the same condition in which they were received, including all original packaging.

Non-Returnable Items

• We cannot accept returns on certain types of items, including:
  • Customized or personalized products
  • Perishable goods such as food
  • Downloadable software products
  • Health and personal care items

Proof of Purchase

• A receipt or proof of purchase is required to complete your return. Please ensure this is available before submitting a return request.

Refund Policy

Processing Returns

• Once we receive and inspect your returned item, we will send you a notification email. We will also inform you of the approval or rejection of your refund based on the condition of the returned item.

Approved Refunds

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days, typically within 5 to 10 business days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at hello@raiyanproductszone.com.

Exchanges

• Faulty or Damaged Products: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@raiyanproductszone.com and send your item to our return mailing address.

Shipping Your Return

• Return Shipping Address: At First please contact us then we give location then You should send your product to our location.
• Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For additional assistance or to initiate a return, please contact our customer service team through [Contact Email/Phone Number]. We are here to help and ensure your experience with Raiyans Product Zone is nothing short of excellent.

Thank you for choosing Raiyans Product Zone. We value your business and are committed to providing top-quality products and service.

Contact Us

If you have any questions on how to return your item to us, contact us at:

hello@raiyanproductszone.com